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EAP: Employee Assistance Program

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Crisis Management

Common reactions to a traumatic event
When a traumatic event occurs, it may leave us with a feeling of being out of control. Reactions to a traumatic event vary for each individual, but understanding some of the common stages may help you through this difficult time.

Coping strategies for companies

  • Keep employees informed with radios, television, and e-mail.
  • Allow employees to contact family members, if so desired.
  • If possible, based on your company's policy, allow those employees who would like to be with their families to leave work.
  • Expect lower productivity and poor concentration today and days/weeks to follow.
  • Respect that each individual will react differently.
  • Remind employees that the EAP is available should they need professional support.

Helping children cope
Below are some tips for family members to use in helping children cope with a traumatic event:

  • Reassure their safety.
  • Answer their questions and continue to ask if they have questions.
  • Don't share any more information than they need to know.
  • Based on their age, limit or prevent their exposure of news coverage they see on TV
  • Attempt to maintain a "normal" schedule.

How to help those you care about
What can you do when a co-worker is affected by a critical incident? You may have your own feelings about the incident that are difficult to resolve.

Coping skills do's and don'ts
A Simple list of suggestions for coping.

What to expect after a traumatic event
A list of emotional, physical, mental and behavioral responses you can expect.

Understanding grief and loss
Grief is experienced on many levels. We know that grief can be responsible for physical symptoms such as trouble sleeping, changes in appetite, fatigue or actual illness.

Working through the stages of grief
We grieve in distinct stages. Although these steps generally unfold in a particular order, often we take two steps forward and a few back.

Helping children deal with grief and loss
The sudden loss of a friend or family member through death can shake our sense of reality and unsettle daily routine. Powerful emotions are often stirred up.