Service process – models of service
Onsite employer services
If Aurora EAP is not near the employer's site, the Aurora EAP may ask an Affiliate to provide the onsite employer service. Affiliates may decide at the time of entering into the EAP Affiliate Services Agreement if their office is interested in contracting to provide onsite EAP Services for our employers. Affiliates will be provided with guidance and materials as needed for all onsite employer services. Affiliates should contact the Account Executive at any time for consultation and assistance.
The Aurora EAP offers the following onsite services:
- Crisis Intervention
- Critical Incident Stress Debriefing (CISD)
- Employee Orientation
- Personal Enrichment Training
- Supervisor Training
For more information, please reference the Affiliate Manual.